Privacy Policy

Last updated: 3 September 2026

BreweeGo operates this online store and website, including all related information, content, features, tools, products, and services, to provide customers with a convenient shopping experience (the “Services”).

Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how BreweeGo collects, uses, stores, and discloses your personal information when you visit our website, use our Services, make a purchase or other transaction, or otherwise communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will apply.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood how we handle your personal information as described below.

Personal Information We Collect or Process

“Personal information” means information that identifies you or can reasonably be linked to you. It does not include anonymous or de-identified information that cannot reasonably be used to identify you.

Depending on how you interact with BreweeGo, where you live, and what is permitted or required by law, we may collect or process the following categories of personal information:

• Contact information, including your name, email address, telephone number, billing address, and shipping address.

• Payment information, including your payment method, transaction details, payment confirmation, and limited payment-card information. Complete payment details are generally processed securely by Shopify Payments or another authorised payment provider and may not be directly accessible to BreweeGo.

• Account information, including your username, password, account preferences, and settings.

• Order and transaction information, including products you view, add to your cart, purchase, return, exchange, or cancel, as well as your previous transactions.

• Customer-service information, including information you provide when contacting us with a question, request, complaint, review, or support enquiry.

• Device and technical information, including your device type, browser, network connection, IP address, cookie identifiers, and other online identifiers.

• Website-usage information, including how and when you access, interact with, or navigate our website and Services.

• Marketing preferences, including whether you have agreed to receive promotional emails, text messages, or other marketing communications.

How We Collect Personal Information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, place an order, subscribe to marketing communications, contact us, submit a review, or otherwise provide information to us.

• Automatically through our website, including through cookies, pixels, analytics tools, and similar technologies when you browse or use our Services.

• From Shopify and our service providers, including payment processors, delivery providers, website hosts, customer-support platforms, analytics providers, and marketing platforms.

• From business partners and other third parties, where permitted by applicable law.

How We Use Your Personal Information

Providing and Improving Our Services

We may use your personal information to:

• Process payments and complete transactions.

• Confirm, prepare, fulfil, and deliver your orders.

• Provide order updates and shipping notifications.

• Process returns, exchanges, cancellations, and refunds.

• Create and manage your customer account.

• Remember your preferences and shopping activity.

• Provide customer support and respond to enquiries.

• Enable customer reviews or other website features.

• Improve our products, website, customer experience, and Services.

• Recommend products based on your interests, previous purchases, or interactions with our website.

Marketing and Advertising

Where permitted by law, we may use your personal information to send you marketing or promotional communications by email, text message, or other channels.

We may also use information about your interactions with our website to display BreweeGo advertisements on our website or through third-party platforms, including advertisements based on products you have viewed, purchased, or added to your cart.

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in our emails.

Security and Fraud Prevention

We may use personal information to:

• Authenticate customer accounts.

• Provide a safe and secure shopping experience.

• Detect, investigate, or prevent suspected fraudulent, illegal, malicious, or unsafe activity.

• Protect BreweeGo, our customers, our website, and our legal rights.

If you create a customer account, you are responsible for keeping your login details secure. Please do not share your password or account-access information with anyone else.

Communicating With You

We may use your personal information to:

• Respond to customer enquiries and support requests.

• Communicate with you about your orders, deliveries, returns, or account.

• Provide important information relating to our products or Services.

• Maintain our customer and business relationship with you.

Legal and Regulatory Purposes

We may use or disclose personal information where reasonably necessary to:

• Comply with applicable laws and regulations.

• Respond to valid requests from courts, law-enforcement agencies, regulators, or government authorities.

• Participate in legal proceedings or respond to legal claims.

• Enforce our terms, policies, contracts, or legal rights.

• Investigate suspected violations of our terms or policies.

Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, and similar technologies to operate the website, remember your preferences, understand how customers use our Services, measure website performance, and support marketing and advertising.

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect the availability or functionality of some parts of our website.

Where required by applicable law, we will request your consent before using non-essential cookies.

How We Disclose Personal Information

We may disclose your personal information to third parties where reasonably necessary for legitimate business purposes and in accordance with this Privacy Policy.

These parties may include:

• Shopify, which hosts and supports our online store.

• Payment processors and financial-service providers.

• Delivery companies, couriers, warehouses, and fulfilment partners.

• Website, cloud-storage, IT, and security providers.

• Customer-service and communication providers.

• Analytics, advertising, and marketing providers.

• Professional advisers, including accountants, lawyers, insurers, and auditors.

• Government bodies, regulators, courts, or law-enforcement agencies where disclosure is legally required.

• A purchaser, investor, adviser, or other relevant party in connection with a proposed or completed merger, acquisition, financing, restructuring, business sale, asset sale, or insolvency event.

We may also disclose information when you direct us to do so, consent to the disclosure, or request a service that requires us to share information—for example, providing your delivery details to a courier.

Our Relationship With Shopify

BreweeGo’s online store is hosted by Shopify.

Shopify collects and processes personal information relating to your access to and use of our store so that it can provide, secure, and improve its services.

Information submitted through the BreweeGo store may be transmitted to Shopify and other service providers located outside New Zealand or outside the country where you live.

BreweeGo may also use Shopify features that process information obtained from your interactions with our store, other Shopify merchants, and Shopify itself. In some circumstances, Shopify may be independently responsible for aspects of its processing of your personal information.

You can learn more by reviewing the Shopify Consumer Privacy Policy and using the Shopify Privacy Portal.

Third-Party Websites and Services

Our Services may contain links to websites, applications, social-media platforms, or other services operated by third parties.

If you follow a link to a third-party service that is not controlled by BreweeGo, you should review that third party’s privacy policy, security practices, and terms.

BreweeGo is not responsible for the privacy, security, accuracy, or reliability of third-party websites or services.

Information you share through public or semi-public platforms, including social-media platforms, may be visible to other users of those platforms.

The inclusion of a third-party link does not necessarily mean that BreweeGo endorses that website, platform, or its operator.

Children’s Privacy

Our Services are intended for general audiences and are not directed towards children.

We do not knowingly collect personal information directly from children under the age at which they can legally provide consent in their jurisdiction.

If you are a parent or legal guardian and believe that a child has provided personal information to BreweeGo, please contact us to request its deletion.

We do not knowingly sell or share, as those terms may be defined under applicable privacy laws, the personal information of anyone under 16 years of age.

Security of Your Personal Information

We take reasonable administrative, technical, and organisational measures to protect the personal information we collect and process.

However, no electronic transmission or storage system is completely secure. We cannot guarantee that personal information transmitted through the internet or stored electronically will always remain completely secure.

Please avoid sending sensitive or confidential information to us through unsecured communication channels.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time we retain information may depend on whether it is required to:

• Maintain your account.

• Complete or manage an order.

• Provide customer support.

• Maintain business and financial records.

• Comply with tax, accounting, and other legal obligations.

• Resolve disputes or respond to complaints.

• Detect or prevent fraud.

• Enforce our agreements and policies.

When personal information is no longer reasonably required, we may securely delete or anonymise it, subject to applicable legal obligations.

Your Privacy Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information.

These rights may be subject to legal exceptions or limitations. We may decline or limit a request where permitted or required by applicable law.

Access

You may request access to the personal information we hold about you.

Correction

You may request that we correct personal information that is inaccurate, incomplete, or out of date.

Deletion

You may request that we delete certain personal information, subject to any information we are legally permitted or required to retain.

Data Portability

In certain jurisdictions, you may have the right to receive a copy of specific personal information in a commonly used format or request that it be transferred to another organisation.

Objection or Restriction

Where applicable, you may have the right to object to or request restrictions on certain processing of your personal information.

Withdrawal of Consent

Where we rely on your consent to process personal information, you may withdraw that consent at any time.

Withdrawing consent will not affect the lawfulness of processing carried out before consent was withdrawn.

Marketing Preferences

You may opt out of promotional emails at any time by using the unsubscribe link included in our emails.

If you opt out of marketing communications, we may still send you non-promotional messages relating to your orders, transactions, account, customer-service requests, or important changes to our Services.

Privacy Requests

To exercise an applicable privacy right, please contact us using the contact details at the end of this Privacy Policy.

We may need to verify your identity before responding to certain requests. Where legally permitted, you may appoint an authorised representative to submit a request on your behalf. We may require evidence that the representative is authorised to act for you.

We will respond to valid privacy requests within the timeframe required by applicable law and will not discriminate against you for exercising your privacy rights.

Rights for Customers in the United Kingdom and European Economic Area

If you live in the United Kingdom or European Economic Area, you may have additional rights under applicable data-protection laws, including rights to:

• Access your personal information.

• Correct inaccurate or incomplete information.

• Request deletion of certain information.

• Restrict or object to certain processing.

• Receive certain information in a portable format.

• Withdraw consent where processing is based on consent.

• Lodge a complaint with your local data-protection authority.

Where required, our legal basis for processing personal information may include:

• Performing a contract with you, such as processing and delivering your order.

• Complying with a legal obligation.

• Pursuing our legitimate business interests where those interests are not overridden by your rights.

• Your consent.

International Transfers

BreweeGo is based in New Zealand and may work with Shopify, payment processors, technology providers, fulfilment partners, delivery providers, and other service providers located overseas.

As a result, your personal information may be transferred to, stored in, or processed in countries other than the country where you live.

Where required by applicable law, we will use appropriate safeguards or recognised transfer mechanisms for international transfers of personal information.

For transfers from the European Economic Area or United Kingdom, these safeguards may include approved standard contractual clauses or another legally recognised transfer mechanism.

Complaints

If you have a concern or complaint about how BreweeGo handles your personal information, please contact us first so we can investigate and respond.

If you are not satisfied with our response, you may have the right to contact the privacy or data-protection authority in your country.

Customers in New Zealand may contact the Office of the Privacy Commissioner.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, products, Services, technologies, or legal and regulatory obligations.

When we update this Privacy Policy, we will publish the revised version on our website and update the “Last updated” date. We may provide additional notice where required by law.

Governing Privacy Law

BreweeGo operates from New Zealand.

Our handling of personal information is subject to applicable New Zealand privacy laws, including the Privacy Act 2020, as well as any other privacy and data-protection laws that apply based on where our customers are located.

Contact Us

If you have questions about this Privacy Policy, BreweeGo’s privacy practices, or would like to exercise an applicable privacy right, please contact us:

Business name: BreweeGo
Email: Hello@breweego.com
Country: New Zealand

For the purposes of applicable privacy and data-protection laws, where required, BreweeGo is the controller or agency responsible for personal information processed in connection with the Services.